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INSURANCE INFORMATION

Insurance FAQ and Documents

Health insurance can be confusing: we’ve answered the questions we get the most below, but we recognize that as unique individuals, circumstances differ. We are happy to work with each of our patient’s particular needs and reach an agreement to give you the care you deserve.

Q: Do I need a prescription for physical therapy?

A: No, the state of Ohio has “direct access” for private insurances. Direct access means you can come to Physical Therapy due to a musculoskeletal injury without seeing a medical doctor first. If you need care beyond 30 days without seeing improvement, then you will need a prescription, but this occurs infrequently.

Q: What if I have Medicare as my primary insurance.

A: If you have Medicare as your primary insurance we need a referral/prescription from your physician.

Q: Do you take health insurance?

A: Yes. We are in-network with: Medicare, Anthem, Medical Mutual, OSU Primecare (Employee). We also accept plans with out-of-network benefits (UHC, Aetna, Humana, Cigna, OSU Student, Medicaid, Aetna Medicare, Humana Medicare)

Q: Why is Athletic Advantage an out-of-network provider for my insurance? It’ll be cheaper for me to see someone in my network.

i. Athletic Advantage believes in quality over quantity because we care very much about the high service standard and unique care that you receive. We know that it is the quality of our care that will get you better. We see fewer patients in a day in order to ensure an extremely high level of patient care. Insurance companies don’t look at patient care the same way we do.

ii. At Athletic Advantage you will work one-on-one with an experienced, highly skilled, licensed physical therapist that cares about you and what you are there to achieve. You will have your therapist’s undivided attention for at least 30 minutes in a private treatment room, focusing on you and only you! They will take the time needed to diagnose the underlying cause of your problem, correct it and make sure you are empowered to address your issue when you are not in treatment. That takes expertise and individual attention.

Welcome Documents

For your first appointment, please click on the icon below to download our documents and read/fill them out before you arrive.